Turn WhatsApp Web into a
Full-Featured CRM
Level-based lead scoring, one-click quick replies, contact notes, Kanban pipeline, chatbot automation — all inside WhatsApp Web.
Everything You Need, Right Inside WhatsApp Web
WaBaCRM adds a full CRM layer on top of WhatsApp Web — no extra apps, no tab switching.
Broadcast to Thousands — Personally
Send bulk messages with delay management to avoid bans. Import contacts from Excel or CSV and reach every customer at the right time.
- Smart delay between messages
- Spintax for natural message variation
- Images, PDFs & video attachments
- 80% average open rate
Reply Faster with One Click
Save your most-used messages as shortcuts. Type /keyword and the full message — with images or files — appears instantly.
- Unlimited shortcut replies
- Rich media attachments per reply
- Dynamic {name} personalization
- Shared team library
Never Miss a Deleted Message Again
WaBaCRM captures every message before it's deleted. View, review, and act on messages your contacts tried to unsend — never lose a critical update.
- Auto-capture before deletion
- Timestamped recovery log
- View media from deleted messages
Visualize Your Entire Sales Pipeline
Drag leads across stages — New, Contacted, Negotiating, Won. Schedule follow-ups and messages directly from the Kanban card.
- Drag-and-drop stage management
- Schedule messages from each card
- Connect to WhatsApp chat in one click
- Filter by lead level or tag
Schedule Messages & Reminders
Plan campaigns and follow-ups ahead of time. Set exact send times directly from the Kanban dashboard — WaBaCRM delivers at the right moment automatically.
- Date & time precision scheduling
- Reminder alerts before deadlines
- Google Calendar integration
Know Exactly Where Every Lead Stands
WaBaCRM's 5-level scoring system lets you prioritize who to follow up with, assign levels by urgency, and track conversion at a glance.
Visual Level Badges on Every Chat
Color-coded L1–L5 badge next to each contact — your team always knows priority at a glance.
Filter & Sort by Level
Focus on L4 hot leads in the morning, L2 follow-ups in the afternoon — one click filter.
One-Click Level Upgrade
Bump a lead from L2 to L3 the moment they ask for pricing — without leaving the chat.
Team-Wide Visibility
Shared level data — consistent handoffs, no double-outreach, no lost leads between agents.
Send the Right Message in One Click
Build a library of shortcut replies. Type /keyword and the full message appears — images, files, and Spintax supported.
Slash Command Trigger
Type any saved shortcut like /hello in the chat box — a dropdown instantly suggests matching replies.
Spintax for Natural Variation
Use {Hi|Hello|Hey} syntax so bulk messages never feel copy-pasted to recipients.
Rich Media Support
Attach images, PDFs, or videos directly to a quick reply. Send a product brochure with one keystroke.
Dynamic Personalization
Use {name}, {phone} variables to auto-fill each contact's own data.
Shared Team Library
All agents share the same quick reply library — consistent, on-brand messaging from everyone.
Keep Your Whole Team in Context — Always
Add private notes to any contact, tag conversations, and let every agent pick up exactly where the last one left off.
Per-Contact Notes
Attach unlimited timestamped notes to any contact — visible to your whole team, logged with the agent's name.
Custom Contact Tags
Create and assign color-coded tags like "Hot", "Follow-up", "VIP". Filter your entire pipeline by tag instantly.
Full Activity Timeline
Every note, level change, and tag update is recorded — full audit trail, no lost context between agents.
Reminder Integration
Set a follow-up date directly from the note. WaBaCRM reminds you before the deadline — right in WhatsApp Web.
Everything Your Sales Team Needs
A complete CRM layer built right into WhatsApp Web — no switching tabs, no new logins.
Chatbot Automation
Auto-respond to keywords 24/7 with Spintax messages, media attachments, and conditional follow-up flows.
Kanban Pipeline
Drag leads across stages visually. Pipeline view mirrors your real sales process — New, Contacted, Negotiating, Won.
ChatGPT / Gemini AI
Write replies, translate messages, and generate content with free Gemini or paid GPT — integrated into every chat.
Import Contacts
Upload Excel, CSV, or TXT files and message thousands of unsaved contacts instantly with personalization.
Privacy Mode
Blur contact names, numbers, and messages on screen — ideal for demos, screen sharing, and privacy compliance.
Webhook & API
Connect WaBaCRM with your existing tools — Zapier, Sheets, your own backend — via webhook in minutes.
Features You're Going to Love
Every detail designed to save time, reduce errors, and help your team close more deals on WhatsApp.
Import & Bulk Message
Import from Excel/CSV and message unsaved contacts at scale — with delay management.
WhatsApp Link Generator
Create instant wa.me links with pre-filled messages — no contact saving needed.
Team Agent Signatures
Each agent gets their own signature appended to messages — professional, consistent branding.
Chat Without Saving
Start a WhatsApp conversation with any number — without saving it to contacts first.
Privacy Blur Mode
Blur names, numbers, and message previews instantly — perfect for live demos and screen recordings.
Backup & Restore
Export all your CRM data — contacts, notes, tags, quick replies — and restore with one click.
Chatbot Triggers
Set keyword triggers with automated responses, actions, and follow-up sequences for 24/7 support.
AI Assistant (Gemini / GPT)
Use free Gemini or paid ChatGPT API for instant AI replies, translation, and content creation.
Webhook Integration
Push WhatsApp events to any external tool in real time — CRMs, spreadsheets, or your own backend.
See It Working Live
Watch a full walkthrough of the CRM, quick replies, and level system in action.
Pick the Plan That Fits
All plans include the full feature set. Upgrade anytime — no data lost.
- Full CRM on WhatsApp Web
- Level scoring (L1–L5)
- Unlimited quick replies
- Contact notes & tags
- Chatbot automation
- ChatGPT / Gemini AI
- Everything in Single User
- Admin license dashboard
- Create & revoke user licenses
- Resell to clients at your price
- Priority WhatsApp support
- Full source file access
- Custom branding & logo
- Your domain & pricing
- White-label resale rights
- Dedicated onboarding support
Try WaBaCRM Free — No Credit Card
Download the latest version and explore every feature before you commit to a plan.