Turn WhatsApp Web Into a Full WhatsApp CRM
WaBaCRM is a WhatsApp CRM extension for Chrome — 5-level lead scoring, Kanban pipeline, one-click quick replies, contact notes and chatbot automation, all inside WhatsApp Web. No extra app, no second login.
Everything you need, right inside WhatsApp Web
WaBaCRM adds a full CRM layer on top of WhatsApp Web — no extra apps, no tab switching, no data leaving your browser.
Broadcast to thousands — personally
Send bulk WhatsApp messages with delay management to reduce ban risk. Import contacts from Excel or CSV and reach every customer at the right time.
- Smart delay between messages
- Spintax for natural message variation
- Images, PDFs and video attachments
- Personalisation with contact variables
Reply faster with one click
Save your most-used messages as shortcuts. Type /keyword and the full message — with images or files — appears instantly.
- Unlimited shortcut replies
- Rich media attachments per reply
- Dynamic
{name}personalisation - Shared team library
Never miss a deleted message again
WaBaCRM captures every message before it is deleted. View, review and act on messages your contacts tried to unsend — never lose a critical update.
- Auto-capture before deletion
- Timestamped recovery log
- View media from deleted messages
See your entire sales pipeline
Drag leads across stages — New, Contacted, Negotiating, Won. Schedule follow-ups and messages directly from the Kanban card.
- Drag-and-drop stage management
- Schedule messages from each card
- Jump to the WhatsApp chat in one click
- Filter by lead level or tag
Schedule messages and reminders
Plan campaigns and follow-ups ahead of time. Set exact send times from the Kanban dashboard and WaBaCRM delivers at the right moment automatically.
- Date and time precision scheduling
- Reminder alerts before deadlines
- Google Calendar integration
Know exactly where every lead stands
WaBaCRM's 5-level scoring lets you prioritise who to follow up with, assign levels by urgency and track conversion at a glance.
Visual level badges on every chat
A colour-coded L1–L5 badge sits next to each contact, so your team always knows priority at a glance.
Filter and sort by level
Focus on L4 hot leads in the morning and L2 follow-ups in the afternoon — one click.
One-click level upgrade
Bump a lead from L2 to L3 the moment they ask for pricing, without leaving the chat.
Team-wide visibility
Shared level data means consistent handoffs — no double outreach, no leads lost between agents.
Send the right message in one click
Build a library of shortcut replies. Type /keyword and the full message appears — images, files and Spintax supported.
Slash command trigger
Type a saved shortcut like /hello in the chat box and a dropdown instantly suggests matching replies.
Spintax for natural variation
Use {Hi|Hello|Hey} syntax so bulk messages never feel copy-pasted to the person receiving them.
Rich media support
Attach images, PDFs or videos to a quick reply. Send a product brochure with one keystroke.
Dynamic personalisation
Use {name} and {phone} variables to auto-fill each contact's own data.
Shared team library
Every agent shares the same quick reply library — consistent, on-brand messaging from the whole team.
Keep your whole team in context
Add private notes to any contact, tag conversations, and let every agent pick up exactly where the last one left off.
Per-contact notes
Attach unlimited timestamped notes to any contact — visible to the whole team and logged with the agent's name.
Custom contact tags
Create colour-coded tags like Hot, Follow-up or VIP, then filter your entire pipeline by tag instantly.
Full activity timeline
Every note, level change and tag update is recorded — a full audit trail, no lost context between agents.
Reminder integration
Set a follow-up date from the note and WaBaCRM reminds you before the deadline, right in WhatsApp Web.
Everything your sales team needs
A complete CRM layer built into WhatsApp Web — no switching tabs, no new logins, no monthly SaaS sprawl.
Chatbot automation
Auto-respond to keywords around the clock with Spintax messages, media attachments and conditional follow-up flows.
Kanban pipeline
Drag leads across stages visually. The pipeline mirrors your real sales process — New, Contacted, Negotiating, Won.
ChatGPT and Gemini AI
Write replies, translate messages and generate content with free Gemini or paid GPT, integrated into every chat.
Import contacts
Upload Excel, CSV or TXT files and message thousands of unsaved contacts with full personalisation.
Privacy mode
Blur contact names, numbers and messages on screen — ideal for demos, screen sharing and recordings.
Webhook and API
Connect WaBaCRM to your existing tools — Zapier, Sheets or your own backend — via webhook in minutes.
Features you're going to love
Every detail built to save time, cut mistakes and help your team close more deals on WhatsApp.
Import & bulk message
Import from Excel or CSV and message unsaved contacts at scale, with delay management.
WhatsApp link generator
Create instant wa.me links with a pre-filled message — no contact saving needed.
Team agent signatures
Each agent gets their own signature appended to messages — professional, consistent branding.
Chat without saving
Start a WhatsApp conversation with any number without saving it to your contacts first.
Privacy blur mode
Blur names, numbers and message previews instantly — perfect for live demos and screen recordings.
Backup & restore
Export all your CRM data — contacts, notes, tags, quick replies — and restore it with one click.
Chatbot triggers
Set keyword triggers with automated responses, actions and follow-up sequences for round-the-clock support.
AI assistant (Gemini / GPT)
Use free Gemini or paid ChatGPT for instant AI replies, translation and content creation.
Webhook integration
Push WhatsApp events to any external tool in real time — CRMs, spreadsheets or your own backend.
See it working live
A full walkthrough of the CRM, quick replies and the level system in action — hover a card to play it.
Hover to play
Hover to play
Pick the plan that fits
Every plan includes the full feature set. Upgrade any time — nothing is lost.
- Full CRM on WhatsApp Web
- Lead level scoring (L1–L5)
- Unlimited quick replies
- Contact notes & tags
- Chatbot automation
- ChatGPT / Gemini AI
- Everything in Single User
- Admin licence dashboard
- Create & revoke user licences
- Resell to clients at your price
- Priority WhatsApp support
- Full source file access
- Custom branding & logo
- Your domain & your pricing
- White-label resale rights
- Dedicated onboarding support
Taka shown at 1 USD = 100 BDT. Pay in whichever currency suits you — the order form lists every method we accept.
Join our official platforms
Every new WaBaCRM build, fix and feature is announced here first. After you order, join these so you never miss an update — we post the new version the moment it ships.
WhatsApp Channel
Announcement only. New builds, download links, fixes and offers — posted the moment they go live. No chatter, nothing to mute.
💬 Follow the channelCommunity Group
Ask setup questions, get answers from us and from other users, and pick up CRM tips that save you hours. Support happens fastest here.
💬 Join the groupPremium Tools Sheet
The full live list of every tool we sell, with current pricing in one sheet. Kept up to date, so check here before you ask for a quote.
📄 Open the sheetAlready ordered? Join the channel and the group with the same WhatsApp number you bought with. That is how update links, new builds and licence notices reach you — we do not send them by email.
Try WaBaCRM free — no credit card
Download the latest version and explore every feature before you commit to a plan. Activation takes minutes over WhatsApp.
Always obtain consent before messaging. WaBaCRM works through WhatsApp Web, which is not the official WhatsApp Business API — a ban is a real possibility if you ignore the sending guidelines. Use delay management, message only opted-in contacts and test on a spare number first. WaBaCRM is a Chrome extension that enhances WhatsApp Web; it is not affiliated with, endorsed or sponsored by WhatsApp LLC or Meta Platforms, Inc. WhatsApp is a registered trademark of Meta Platforms, Inc.